Privacy Policy
Last updated: June 5, 2026
1. Information We Collect
When you purchase an Onyx Router or Setup Guide, we collect:
- Email address (for order confirmation and support)
- Payment information (processed securely by Whop — we do not store card details)
- Device configuration data (proxy settings, WiFi profiles — stored locally on your device only)
2. How We Use Your Information
- To process and fulfill your order
- To provide customer support
- To send product updates and security notices
- To improve our products and services
3. Data Storage & Security
Your proxy configurations, WiFi profiles, and network settings are stored locally on the Onyx Router device only. We do not have access to your proxy credentials, browsing activity, or network traffic. Payment processing is handled by Whop, which is PCI DSS compliant.
4. Third-Party Services
We use the following third-party services:
- Whop — Payment processing and order management
- Vercel — Website hosting and analytics
- Coronium — Optional proxy service provider (when included with device)
Each service has its own privacy policy. We recommend reviewing their policies.
5. Cookies
This website uses essential cookies for language preferences and analytics via Vercel Analytics. We do not use advertising cookies or tracking pixels.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
7. Data Retention
We retain your order information for as long as necessary to provide support and fulfill legal obligations. You can request deletion at any time by contacting support@onyxrouter.com.
8. Children's Privacy
Our products and services are not directed to children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this privacy policy, contact us at: support@onyxrouter.com